Play Safe

Responsible Gaming at coebet

Gaming should be fun, not a source of stress. coebet gives every player in Bangladesh the tools, knowledge, and support they need to stay in control. 21+ only.

Our Commitment to Safe Play

Protecting every player across Bangladesh

At coebet, we believe that online gaming is an enjoyable form of entertainment when approached with the right mindset. For the vast majority of our players across Dhaka, Chittagong, Sylhet, Khulna, and every corner of Bangladesh, gaming remains exactly that — a pastime. But we also know that for a small number of people, gambling can develop into something more problematic, and that is why coebet has built a comprehensive responsible gaming framework into the very core of how we operate.

This page explains the practical tools available to you, the warning signs to watch for, and the steps to take if you or someone close to you needs support. Every feature described here is available directly through your coebet account. If you cannot find what you need, contact our support team at [email protected] and we will assist you immediately.

coebet's Core Principle: Gambling is entertainment with a cost. Set a budget you are comfortable losing before you start, stick to it, and treat any winnings as a bonus — not an expectation. If gaming stops feeling fun, stop playing and reach out.

Player Protection Tools

Built into every coebet account — free to use, instantly active

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Deposit Limits

Set a daily, weekly, or monthly deposit cap on your coebet account. Once your chosen limit is reached, no further deposits are accepted until the period resets. Limits can be reduced at any time with immediate effect. Increases take a mandatory 24-hour cooling-off period before they become active — giving you time to reconsider.

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Time-Out (Short Break)

Need a break without closing your account? The coebet time-out feature lets you pause all gaming and betting activity for 24 hours, 48 hours, 7 days, or 30 days. During a time-out, you cannot log in, deposit, or place bets. Your account balance is preserved and withdrawals remain available. Time-outs activate immediately and cannot be reversed early.

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Self-Exclusion

If you feel that gaming has become a serious problem, self-exclusion allows you to block your coebet account for a minimum of 6 months or permanently. During self-exclusion, all login access, deposits, and promotional communications are suspended. To request self-exclusion, email [email protected] with the subject line "Self-Exclusion Request". Requests are processed within 24 hours. This is the most powerful tool available, and we take every request seriously.

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Session Time Reminders

coebet can notify you after you have been actively playing for a set duration — 30 minutes, 1 hour, or 2 hours. These reminders appear as on-screen alerts and prompt you to review your session. Losing track of time is one of the most common early signs of problematic gaming; session reminders help you stay aware of how long you have been playing.

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Reality Check & Account History

Your full transaction and gaming history is available in your coebet account dashboard at any time. Review your net deposit, withdrawal, and betting records to get a clear, honest picture of your gaming activity. Transparency about your own spending is a powerful tool for maintaining healthy habits.

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Account Cooling-Off Period

Requested a deposit limit increase or considered reversing a self-exclusion? coebet applies a mandatory cooling-off window before any change that increases your access to gambling takes effect. This friction is intentional — it gives you space to make a clear-headed decision rather than an impulsive one. During Ramadan and other periods of personal reflection, many of our players find this feature especially useful.

Quick Tool Reference

Four ways to stay in control — all free, all instant

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Deposit Limit

Daily, weekly, or monthly cap on funds added to your account.

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Time-Out

Pause your account for 24 hours up to 30 days with one request.

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Self-Exclusion

Block your account for 6 months minimum or permanently.

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Session Alert

On-screen reminder after 30 min, 1 hr, or 2 hrs of play.

21+ Age Restriction Policy

Protecting minors is a non-negotiable priority at coebet

Gambling is strictly for adults. In Bangladesh, coebet sets the minimum age at 21 years old — above the general adult threshold — because we recognise that younger adults are particularly vulnerable to the development of gambling-related problems. This is a firm policy with no exceptions.

During the registration process, every new player is required to confirm their date of birth. coebet reserves the right to request identity verification at any stage of account activity. Accepted documents include the Bangladesh National ID card, a valid passport, or a government-issued driver's licence. Any account found to belong to a person under 21 will be immediately suspended and any balance held pending investigation.

If a Minor Has Accessed Your Account: Contact [email protected] immediately. We will suspend the account, investigate, and take the appropriate steps to prevent further access. Do not share your login credentials, and consider using your device's parental controls to restrict access to the coebet website.

If you share a device with younger family members, we strongly recommend setting up a password or screen lock specific to your coebet session. Log out fully after each session — coebet's automatic session timeout will assist with this, but a manual log-out is the safest habit.

Know the Warning Signs

Honest self-reflection is the first step toward staying in control

Problem gambling rarely appears all at once. It tends to develop gradually, and the signs can be easy to dismiss at first. The following checklist is not a clinical diagnosis — it is a practical prompt for self-reflection. If you find yourself answering "yes" to several of these questions, consider using one of the protection tools above or reaching out to support.

Ask Yourself Honestly

Do you spend more money gambling than you originally planned, or more than you can comfortably afford to lose?
Do you chase losses — continuing to bet in an attempt to recover money you have already lost?
Do you feel restless, irritable, or anxious when you are not able to gamble?
Has gambling caused arguments with your family, partner, or friends in Dhaka or elsewhere?
Have you borrowed money, taken a loan, or sold possessions in order to fund gambling?
Do you find yourself thinking about gambling frequently — planning your next session or reliving past wins?
Have you tried to cut back or stop gambling but found it difficult to follow through?
Do you gamble to escape stress, anxiety, loneliness, or other emotional difficulties?
If you answered yes to two or more of the above: You do not need to be in a crisis to ask for help. Reaching out early is always the right move. Contact the coebet support team or speak to a trusted person in your life. Taking action now prevents a manageable situation from becoming a serious one.

Healthy Gaming Habits

Practical guidelines every coebet player should follow

Set a Budget Before You Play

Decide on a fixed amount you are genuinely comfortable losing — not an amount you hope to win back, and not money allocated for rent, food, education, or any essential expense. Treat your gaming budget the same way you would treat a ticket to a cricket match at Mirpur's Sher-e-Bangla Stadium: you enjoy the experience, and the money spent is the price of that entertainment.

Use coebet's deposit limit tool to enforce your budget at the account level. This removes the temptation to top up impulsively after a losing streak.

Time Is Also a Budget

It is easy to lose track of time during an absorbing gaming session, especially during evening BPL matches or a long slots run. Enable session time reminders in your account settings so that coebet alerts you when you have been playing for your chosen duration. Taking a break — even just stepping away for 10 minutes to have a cup of cha — resets your perspective and helps you make clearer decisions.

Never Chase Losses

Chasing losses is the single most damaging behaviour in gambling. The belief that "one more bet will win it back" is statistically false and emotionally driven. Every game at coebet operates independently — past results have no influence on future outcomes. If you have reached your loss limit for the session, stop. The next session starts fresh.

Gambling Is Not an Income Source

Online casino games and sports betting are forms of entertainment, not a reliable income strategy. The house edge in casino games and the margin in sports betting mean that over the long run, gambling costs money. Enjoying slots, cricket betting, or live casino tables at coebet is perfectly fine as a leisure activity with a defined budget. Treating it as a financial plan is not.

Keep It Private — Do Not Encourage Others

Do not pressure friends or family members to gamble, and do not use social pressure or competitive comparisons to encourage others to bet more. Gambling decisions should always be personal and voluntary. If someone you know wants to stop or reduce their gambling, support them without judgement.

Need Help? We Are Here

Confidential support from the coebet team, available every day

If you feel that gambling is becoming a problem for you — or if you are concerned about a family member or friend — please do not wait. The coebet responsible gaming team is available to help you access the right tools and point you toward additional support resources. All responsible gaming requests are handled with complete confidentiality and without judgement.

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Contact coebet Responsible Gaming Support

Send us an email describing your situation. Whether you want to set deposit limits, activate a time-out, request self-exclusion, or simply talk through what you are experiencing, our team will respond within 24 hours.

[email protected]
For Self-Exclusion Requests: Email [email protected] with the subject line "Self-Exclusion Request" and include your registered username. Your account will be suspended within 24 hours. This action cannot be reversed for a minimum of 6 months. If you are in immediate distress, please also speak to someone you trust — a family member, a friend, or a community counsellor.

coebet also encourages players who feel they need broader support — beyond what we can provide as a gaming platform — to speak with a qualified counsellor or mental health professional. While we are not a clinical support service, we are committed to pointing every player toward the help they need.

Play Smart. Play at coebet.

When gaming is enjoyable and in control, it is one of the best forms of entertainment available. Explore our slots, cricket betting, and casino games — always within your own limits. 21+ only.